Effective Date: September 11, 2024

At Finger Weights, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we’re here to help. Please read our return policy below.

100% MONEY BACK GUARANTEE

FingerWeights can be used by anyone looking to increase their endurance, flexibility, manual dexterity, mobility, strength and overall finger and hand performance. From musicians to office workers, gamers to athletes, everyone who uses their fingers on a daily basis to complete repetitive tasks can benefit from using FingerWeight Devices!

If for any reason you are not completely satisfied with your purchase, you can return your products within 30 days for a full product refund (excludes shipping).

1. Returns

You have 30 days from the date of delivery to return an item for a refund or exchange. To be eligible for a return, the item must be:

  • Unused, unworn, and in the same condition as when you received it
  • In its original packaging, including all tags, accessories, and documentation

To initiate a return, please contact us at [insert email] with your order number and reason for return. Our team will provide you with further instructions and a return authorization.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process a refund to your original payment method within 5-7 business days. Please note that shipping costs are non-refundable.

If the item is not returned in its original condition, a deduction may be made from your refund for loss of value.

3. Exchanges

If you need to exchange an item, please contact us within the 90-day return window. Exchanges are subject to product availability. We will ship the replacement item once the original item is returned and inspected.

4. Non-Returnable Items

The following items are non-returnable:

  • Gift cards
  • Items marked as “Final Sale”
  • Customized or personalized items

5. Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. In the case of an exchange, we will cover the shipping cost of sending the replacement item.

6. Contact Us

If you have any questions about our return policy or need assistance with a return or exchange, please contact us at:

FingerWeights.Com

435 E Hawley St Unit 820
Mundelein IL 60060-7924

Customer Service: +1 (847)-404-0029
information@fingerweights.com